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The Virtual Clinic

Free, easy to use and accessible 24/7, the Virtual Clinic is a primary-care service offered to people affected by breast cancer and their family. From your computer, smartphone or tablet, communicate online with doctors, nurses, psychologists and nutritionists with a simple tap or click, all from the comfort of your home!



Discover the Virtual Clinic experience!

 

 

Free services 24/7

Here are the services offered free of charge 24/7 thanks to a partnership between the Foundation and Dialogue.

The available experts are:

  • Family doctors
  • Clinical nurses
  • Nurse practitioners

Certain specialized services, including consultations with psychologists and nutritionists, are not covered by the Foundation.

Service eligibility criteria

The Virtual Clinic is currently in its pilot phase,* until the fall of 2019. It is offered free of charge exclusively to people who meet the three eligibility criteria below and their families.

The three criteria are:

  • Having received a diagnosis of breast cancer but not currently being in active treatment (chemotherapy, radiation therapy or surgery). Hormonal therapy taken alone is not considered an active treatment
  • Not having a diagnosis of metastatic breast cancer
  • Having access to a smartphone, tablet or computer

*Following on the pilot phase, an assessment of the project will determine whether the Virtual Clinic will become a permanent service offered by the Foundation on a larger scale.


Are you already a member of the Virtual Clinic, launched by the Foundation in partnership with Dialogue?
Click here to consult the members' section.


The importance of such a service

Currently, 88% of the people diagnosed with breast cancer in Quebec survive more than 5 years. Many must overcome physical and emotional challenges, such as anxiety, fatigue, pain, cognitive problems and financial insecurity. It is important to offer services, such as those at the Virtual Clinic, to support these people in their recovery.

The role of Dialogue’s professionals is to support people who have survived breast cancer, through better:

  • Monitoring and screening
  • Management of the side effects that arise after treatment, including long-lasting or permanent ones
  • Promotion of health and healthy lifestyles
  • Coordination of care between specialists and generalists

Available throughout Canada, Dialogue’s telemedicine is an excellent way to provide these services. It offers fast and easy access 24/7 no matter where you live. Our professionals are bound by the same responsibilities as in their other professional activities.

Do you want us to notify you if the service is offered on a large scale?

We launched our six-month pilot phase in February 2019. After receiving feedback from members on the Virtual Clinic’s usefulness and benefits, we will assess the possibility of rolling out the service on a large scale in Fall 2019.


Do you wish to be informed if the service is deployed?
Contact us at: cliniquevirtuelle@rubanrose.org

Frequently Asked Questions (FAQs)

1. Who is eligible for Dialogue’s free services?

Currently in the exploratory phase, until the fall of 2019, the Virtual Clinic is offered exclusively to people who meet the three eligibility criteria and their family members.

Spots are now available. E-mail us at cliniquevirtuelle@rubanrose.org

The three criteria are:

  • Having received a diagnosis of breast cancer but not currently being in active treatment (chemotherapy, radiation therapy or surgery
  • Not having a diagnosis of metastatic breast cancer
  • Having access to a smartphone, tablet or computer

*These criteria are subject to change, depending on the results of the exploratory phase’s final analysis.

2. When will the service be permanently available?

After the exploratory phase (between February and November 2019), an analysis of the project will determine whether or not the Virtual Clinic will become a permanent service offered by the Foundation, deployed on a large scale.

3. In what languages does Dialogue offer its services?

In English and French.

For technical support call 514-612-1471 or 1-833-681-6905

4. What training do the healthcare specialists at Dialogue receive?

Dialogue’s medical team is made up of some of the most qualified healthcare professionals in Canada. They have many years of experience of practice and were recruited with a stringent selection process. While providing virtual healthcare through Dialogue, they continue deepening their knowledge in clinical, hospital and emergency settings. Each member of the care team receives personalized training at Dialogue and ongoing medical training, including training developed specifically to address the most common problems faced by breast cancer survivors and their family members.


If you have any questions, please contact:
 
The Quebec Breast Cancer Foundation: cliniquevirtuelle@rubanrose.org
By phone: 1-877-990-7171, ext. 247
Dialogue’s technical support: support@dialogue.co
Technical support :  514-612-1471 or 1-833-681-6905

 

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