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It was an honour to provide Dialogue's health professionals with training in the care of patients who have survived Breast Cancer. This collaboration between the Quebec Breast Cancer Foundation and Dialogue is unique and innovative. The entire care team has the skills and expertise to respond to the problems frequently experienced by people affected by Breast Cancer. 

Dr. Geneviève Chaput, post-cancer care expert at the McGill University Health Centre (MUHC)

The Virtual Clinic

The Virtual Clinic is a free primary-care service offered to people affected by Breast Cancer. Developed in partnership with Dialogue, this service is available online, from a computer, smartphone or tablet. Members can communicate with doctors, nurses, psychologists and nutritionists with a simple tap or click, all from the comfort of their home.

 

Free Services Offered by the Foundation

This service is provided free of charge through a partnership between the Foundation and Dialogue.

Some services, including consultations with psychologists and nutritionists, are not covered by the Foundation.

Service Eligibility Criteria

The service is currently in its pilot phase*, until the fall of 2019. It is offered free of charge exclusively to people who meet the three eligibility criteria below and benefit from the Foundation’s financial assistance program. Additionaly, family of eligible members also benefit from this free service.

To be eligible, you must:

  • Have received a Breast Cancer diagnosis and not currently be in active treatment (chemotherapy, radiation therapy or surgery). Hormonal therapy taken alone is not considered an active treatment
  • Not have been diagnosed with metastatic breast cancer
  • Have access to one of the following communication devices: smartphone, tablet or computer

*Once the pilot phase is concluded, an evaluation of the project will determine whether the Virtual Clinic will become a permanent service offered by the Foundation and deployed on a larger scale.


Are you already a member of the Virtual Clinic?
Click here to consult the members' section.


The Importance of Such Service

Currently, 88% of the people diagnosed with breast cancer in Quebec survive more than five years. Despite having finished active treatments, many struggle with considerable physical and emotional challenges, such as anxiety, fatigue, pain, cognitive problems and financial insecurity. It is important to offer services, such as the Virtual Clinic, to support these people in their recovery.

The role of Dialogue’s professionals is to support people who have survived breast cancer, through:

  • Better monitoring and screening
  • Management of the side effects that arise after treatment, including long-lasting or permanent ones
  • Promotion of health and healthy lifestyles
  • Coordination of care between specialists and generalists

Available throughout Canada, Dialogue’s telemedicine is an excellent way to provide these services. It offers fast and easy access no matter where you live. Our professionals are bound by the same responsibilities as in their other professional activities.

Do you want us to notify you if the service is offered on a large scale?

We launched our six-month pilot phase in February 2019. After receiving feedback from members on the Virtual Clinic’s usefulness and benefits, we will assess the possibility of rolling out the service on a large scale in Fall 2019.


Do you wish to be informed if the service is deployed?
Contact us at: cliniquevirtuelle@rubanrose.org

Frequently Asked Questions (FAQs)

1. Who is eligible for the free services offered by Dialogue?

Currently in the exploratory phase, until the fall of 2019, the service is offered exclusively to people who meet the three eligibility criteria and benefit from the Foundation’s financial assistance program, and to their family members.

To be eligible, you must:

  • Have received a breast cancer diagnosis and not currently be in active treatment (chemotherapy, radiation therapy or surgery)
  • Not have been diagnosed with metastatic breast cancer
  • Have access to one of the following communication devices: smartphone, tablet or computer

These criteria are subject to change, depending on the exploratory phase’s final analysis results.

2. When will the service be widely available?

After the exploratory phase, from February to August 2019, an analysis of the project will determine whether the Virtual Clinic will become a permanent service offered by the Foundation, deployed on a large scale.

3. In what languages are Dialogue’s services offered?

Dialogue offers its services in English and French.

4. What training do the healthcare specialists at Dialogue receive?

Dialogue’s medical team is made up of some of the most qualified healthcare professionals in Canada. They have many years of experience of practice and were recruited with a stringent selection process. While providing virtual healthcare through Dialogue, they continue deepening their knowledge in clinical, hospital and emergency settings. Each member of the care team receives personalized training at Dialogue and ongoing medical training, including training developed specifically to address the most common problems faced by breast cancer survivors, and their family members.


If you have any questions, please contact:
 
The Quebec Breast Cancer Foundation: cliniquevirtuelle@rubanrose.org
By phone: 1-877-990-7171, ext. 247
Dialogue’s technical support: support@dialogue.co

 

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